Our growing operations in South Africa mean that we are looking to expand the Finance team in our Johannesburg office. Reporting to the Senior Finance Manager you will be responsible for a range of tasks including: managing the company medical insurance administration; managing staff claims (travel, telephone, overtime and allowances); Managing the attendance register for 55 staff; checking and validating commission claims; administrating SARS e-filing for 3 companies as well as compiling balance sheet reconciliations and VAT returns and assisting in cost analysis projects.

Applicants should have a number of years experience (min 5 years) in a similar position and ideally have an accountancy qualification. The ability to work independently, pro-actively and to be accurate and have a good attention to detail are all important requirements. Knowledge of SAP, AccPac or Pastel would be an advantage. In return we offer a competitive reward package and the opportunity to be part of a telecommunications company that is making a real Pan African impact.

Interested? Then send your C.V. and covering letter to me at danie.joubert@gatewaycomms.com

Continued growth has led to the establishment of this new role in support of our Carrier Services Sales team.

You will be responsible for supporting Key Account Sales Managers in the provision of technical expertise to client that enhance the quality and maximise the technologies used in the provision of connectivity services. Leading and co-ordinating technical and quality related aspects of commercial projects you will regularly liaise with clients (African Mobile Network Operators) to ensure maximum quality of connectivity is provided.

In addition to occasionally accompanying Key Account managers at client presentations, you will identify proactive interventions and liaise and co-ordinate with departments at the technical centre of expertise in Gosselies, Belgium, to ensure delivery of solutions within agreed timescales. 

Applicants should have proven international Telecommunications experience of switching and/or satellite technologies. Previous experience of working with the MNO sector, preferably in Africa, is important as is experience of working in customer facing environments. A high level of competence in both English and French language is necessary and the role will require some travel.

If you have the experience and are ready to join a vibrant  company that is making a real impact in Africa then send your c.v. and covering letter to careers@gatewaycomms.com , quoting reference TC –CS.

Based at the Customer Support department in Gosselies you ensure superior customer satisfaction for our over 130 telecommunication providers.

You require very strong customer service skills with a focus on effective and timely communication using telephone, e-mail or other means. Your challenge is to maintain for all internal and external customers the highest possible degree of confidence with respect to the status of their service related issues.

You carry out all monitoring and first level fault management for the Gateway Communications network systems while on a Duty Rota in a 24/7 customer support and technical role. You take initiative and ensure problem resolution by initiating and assignments to second line support, external third party companies and by keeping the customer updated on the status of problem resolution.

The responsibility covers the entire infrastructure: telecommunications equipment such as switching (TDM and Next Generation Network/VOIP “Veraz”) and compression systems, modems, satellite and other transmission equipment, quality and monitoring systems (for Business Support Systems – Operations Support Systems).

The following could be considered as a plus but and are not mandatory:

• a theoretical knowledge or experience in Telecommunications, Switching/Radio Engineering, Electronics, or equivalent.
• a practical working experience in the OMC/NOC as an engineer/technician.

Fluency in both English and French is required.

Gateway Communications is a high technology company offering great career paths for motivated and skilled people. We offer an attractive salary package, and an exciting and challenging position in an international working environment.

Avenue Jean Mermoz, 30  6041 Gosselies, tel 071/49.20.35, fax : 071/49.20.40,

E-mail : jacky.droushoudt@gatewaycomms.com