Issue 1: April 2006
 
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Gateway's Managed Network | Quality Communications | GSM in Zambia
Keeping the Dollars in Africa | A Turnkey Service | Inside Gateway
Employee of the Month | Contact Us
 
 
  Welcome
 
This is our opportunity to tell you about developments in the African continent and the important work that the Gateway team, along with our customers and valued partners, are doing to improve the integrity and affordability of communications in Africa.
 
 
Since the acquisition of Link Africa, which completed in June last year, Gateway has seamlessly integrated Link Africa’s customers, network infrastructure and systems and has terminated over one billion conversation minutes for carriers, multinationals and enterprises throughout the continent.

New customers choosing to use Gateway since the acquisition include Vodacom, Madagascar’s Madacom, Celtel, and operators in markets such as Kenya, Chad, Zambia, South Africa and the Seychelles. Telia Sonera, Sprint, Qwest and Neuf Telecom are all European customers who have extended their connectivity into Africa through Gateway since the acquisition. Gateway has expanded its reach to over 30 African markets, serving over 200 fixed line and mobile telephone companies and 3000 corporations as at December 2005.

And the first of our feature articles takes you through the commercial, technical and political maze surrounding intercontinental sending and receiving of calls. We tell you, also, how critical our managed satellite networking service has become for many of our customers.

In this first edition of 2006, we have the first of our “Inside Gateway” features, offering an unusual perspective on what goes into a Gateway solution.

In a continent as vast and diverse as Africa, connectivity requires specialized and innovative thinking that creates opportunities for all Africa to talk. Long may we listen!


Peter Gbedemah
Managing Director
Gateway Communications
 
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  Developments
 
 
Gateway Communications now manages over 600 satellite links from its network operations centre (NOC) in Belgium, and over 100 different earth stations across Africa. This represents Africa’s largest satellite network, and certainly its largest IP network.
   
    Gateway partnerships provide high quality communications for
  African islands
 
 
Gateway has entered into agreements with Madacom, a leading mobile operator in Madagascar and Intelvision, a high-growth cable TV operator in the Seychelles to provide cost effective and high quality connectivity services. Island communities are high users of international communications services and because of their geography they are highly dependent on satellite connections for voice, data and video services.

Madacom, a subsidiary of Hong Kong’s Distacom, is Madagascar’s leading mobile operator with 200,000 subscribers. Gateway is working with Madacom to lower the cost and improve the quality of Madagascar’s international telephone services.

John Paul, spokesperson for Madacom said, “Gateway understood the importance of international communications in Africa and particularly in high growth markets like Madagascar. We chose to work with Gateway because of their experience, understanding and focus on our market.”

Intelvision is a leading cable TV operator in the Seychelles that was recently awarded a license for voice telephony services. Gateway is working with Intelvision to deliver Internet and VoIP to their subscribers in the Seychelles, allowing Intelvision to offer a unique triple play of voice, Internet and TV.

Trishend Kambaran spokesperson for Intelvision said, “The Seychelles is highly dependent on satellite communications so it was critical that we selected an international partner that could support our requirements in the long-term. As Africa’s largest satellite operator, Gateway had the expertise to deliver.”
   
   
    Growth in Zambia
 
Gateway Communications has been responsible for the recent roll-out of a 72-site mobile GSM network in Zambia.

Zambia's Communications Authority expects the number of cellular phone subscribers to reach two million over the next two years. At present, nine out of ten telephone subscribers in the country are cellular mobile subscribers. Mobile communications are "a significant solution for bridging the digital divide and providing solutions for universal access," noted Ngabo Nankonde, the Zambian Communications Authority's public relations officer, recently.

Collectively, mobile phone service providers have pledged to invest over US$200mn between 2005 and 2008 in mobile phone infrastructure.
 
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  Keeping the Dollars in Africa
 
Peter Gbedemah talks about how Gateway Communications is creating and maintaining connectivity for Africa.
 
 
Peter Gbedemah has been encouraged to build more, to achieve his vision of connectivity for all in Africa. Of the future for Gateway, and its contribution to African connectivity, he spoke of a sweeping project, of utilising next generation technology to build a pan-African network through distributed architecture and meshed connectivity.

 
   
“If you make a call from Lagos to Accra, it is going to go via London. If you make a call from Senegal to Gabon, it is going to go via Paris. If you make a call from DRC to Congo-B, it is going to go via Belgium. The Gateway vision is this: the dollars for Africa stay in Africa. The way that we look at the world is this: if a call is made from Congo-B to the DRC, the dollars generated by that call should go to the Congolese.” Peter Gbedemah confirmed, then, that Gateway is working, already, with certain pan-African partnerships it has established through its satellite operations. “We run an IP network,” he said. “It is very simple for us to facilitate those kinds of traffic flows.”

Gateway is unique in Africa, because it can provide this support for infrastructure whilst enabling revenue growth within the continent. Mr Gbedemah elaborated on the importance of this vision of African satellite provision of IP connectivity and services.

“This is important in Africa, for a couple of reasons,” he said. “It is important because the infrastructure is diverse and fragmented. It is important because you are not just keeping the dollars in Africa, but you are building a network of reliable communications. This is what is necessary. This is what Gateway is all about.”
 
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Gateway delivers over One Billion Voice Minutes and announces completion of the integration of Link Africa
   
 
Gateway Communications, the leading provider of communications services to telecommunications operators and businesses in Africa, has further strengthened its leading market position through the completion of the integration of Link Africa, acquired from pan-African GSM group Celtel International last year for over $50 million.
   
 
The resource available to customers has expanded significantly with Gateway investing further millions of dollars in systems and infrastructure for African operators. Over the past eight months, Gateway's employee base has grown 45% as the Group has integrated Link Africa businesses to create a combined team with unmatched experience in connectivity in Africa. Gateway now has offices in London, Johannesburg, Geneva, Cape Town and Brussels from which it manages it's many valued customer relationships.

Peter Gbedemah, CEO of Gateway Communications commented:

"The response we have had from the African market and our global customers from the acquisition has been overwhelming. Our focus and energy over the past eight months has been to successfully and seamlessly integrate the businesses with maximum benefit delivered to our customers in terms of the African expertise, scale and reach of our business."

 
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  A "Turnkey" Service for African Operators
 
 
Over the last 15 years, Gateway Communications has deployed and managed the installation of more satellite network services in Africa than any other international service provider, helping to save money and add value to African operators and other service providers, at all levels of satellite network management.
   
 
Gateway has identified the following clear stages where it has the knowledge and experience to add value to the design and management of satellite network deployment. By following Gateway's critical path to success we can ensure that your company will:
   
 
.: Drive revenue and profit
.: Gain technical and business expertise
.: Stay ahead of the competition
.: Quickly deploy new technologies
.: Develop new services.
   
     Identifying needs
 
Gateway’s extensive experience in designing and deploying end-to-end satellite networks across Africa can help your company isolate specific network requirements. Its design and engineering team is focused on providing bespoke solutions, backed up with detailed design and implementation specifications, and a clear network infrastructure overview.
   
   
 
  Developing a business case
Gateway Communications is very proud to offer its services to quantify and validate the information in any business case, to ensure operators are not oversold products from manufacturers. Gateway's specialists can advise as to whether an operator's capital expenditure (CapEx) is in line with its forecasted return on investment (ROI).
 
 
  Procurement and supply chain management
Gateway's project managers can advise on the most practicable way to procure equipment from manufacturers and see it safely delivered to site - working with customs and excise, with agents in the field and with couriers to ensure systems arrive at the correct locations at the required time - and offer guidance on the most suitable way to integrate your network into Gateway Communications infrastructure.
 
    Installation management, supervision and training
 
Having deployed networks in some of the most remote parts of the African continent, Gateway Communications understands the importance of a high quality, fault tolerant installation. Sometimes it can take several hours for an engineer to reach a remote Earth Station, so it is vital that the initial installation is conducted with high service availability in mind. Gateway's project management team will assist in overseeing your deployment and network configuration, ensuring that all the most important parts of the process are completed to the highest possible standard. Gateway's 24-hour Networks Operation Centre can monitor the status of all the elements in your deployment, ready to resolve or alert your technical teams should there be any issues.
   
   
    How can the Gateway Communications satellite management
  service offer a ROI?
 
Who knows the costs of a delayed or failed product launch? Faulty roll-out can affect brand confidence, market reputation and put future business at risk. With Gateway Communications managing your deployment, you can be assured of accurate forecasted costs and timelines, allowing your teams to continue to concentrate on looking after existing customers and services without distraction.
 
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  Employee of the Month
 
Gateway Communications is founded on the principles of passion, respect, professionalism, togetherness, dedication and development. The Gateway Employee of the Month award recognises and rewards exceptional adherence to these principles, and particularly those who exceed expectations.
 
 
Those who win the award do more than demonstrate excellence in a particular role. They add their own 'personal touch' to everything they do. They are known and respected for their commitment to Gateway’s operations and to the principles that drive the company forward.
   
    Our first Employee of the Month
 
Our first ever Employee of the Month is Wim Vandendoorent. Wim works in the Gateway Switching Team in Belgium, as a second line support engineer.

Belgium’s telecommunications infrastructure is highly developed, technologically advanced, and completely automated – a perfect environment for developing knowledge of systems that support domestic and international telephony. Following his work for AEG, Wim developed more experience working for Belgacom as a systems engineer, moving from small PBX equipment to more complex duplex communication systems. He gained more experience, and more knowledge, as Belgacom extended its reach across Europe and into IP telephony.

Wim’s career, working with systems for telecommunications, opened his eyes to the potential of VoIP technologies. It was when Wim moved to LinkAfrica, which employed technologies developed by Veraz, that he was able to appreciate more fully the ways in which such technology could deliver real connectivity around the world.

“Veraz supplies one of the best systems I have seen,” says Wim. "And Gateway use it in a very special way which is unique in Africa."

    Controlling connections for a pan-African network
 
When Gateway bought LinkAfrica last year, the company was able to utilize Veraz technology, which is perfectly suited to meet the requirements of GSM and network operators in Africa, to develop further a pan-African network through distributed architecture and a meshed connectivity, delivering the highest possible quality in voice over packet networks.

 
From Belgium, Gateway manages over 600 different satellite links and over a hundred different earth stations in Africa. In Belgium, Wim and his fellow engineers make it possible to support comprehensive international network service provision in more than 30 African countries, enabling services to over 50 African telephone networks, supporting over 60 million subscribers, connecting African users to global communications networks through interconnections with over 200 networks.
 
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  Inside Gateway
 
Gateway Communications owns and operates Africa’s most advanced regional and international network, supporting the requirements of the continent’s telephone and data users.
   
 
Gateway manages diverse satellite and fibre connectivity across Africa via 600 links into over 30 African countries. Its network provides global connectivity for the continent through major teleport and switching facilities in Europe and the America’s and in Southern Africa, Gateway maintains an extensive MPLS network with terrestrial cross-border connectivity.
   
    A record of innovation
 
Gateway Communications has a long track record of innovation in African communications. The company has been working across Africa since 1991. Here are some of the highlights:
   
 
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Gateway received one of the first VAN’s licenses in South Africa.
.:
As the technological innovator, Gateway delivered the first EDI services in Africa in 1992.
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To support Africa’s fledgling mobile networks, Gateway Communications launched its international voice service via satellite in Africa in 1992.
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In 1994, Gateway Communications connected the first frame relay circuit in Africa, in partnership with British Telecom.
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The company built one of the first regional data networks in Africa, connecting South Africa, Botswana and Namibia in 1995.
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In 1998 Gateway launched commercial Internet service provision in South Africa.
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Gateway built one of the first dedicated teleport and NOC facilities for Africa, established in 1998 in Belgium.
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As a leader in communications technology, Gateway Communications was one of the first companies to deploy VoIP services commercially in 1999.
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Gateway launched a suite of data and roaming products to support the roll-out of Africa’s growing mobile carriers in 2003.
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In response to liberalisation, the company launched corporate voice services in South Africa in 2004.
 
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  Contact Us
 
 
If you would like to know more about Gateway Communications, please contact our London or Johannesburg offices:
 
    Gateway Communications United Kingdom
 
Address: 1 Red Place
Mayfair
London
W1K 6PL
United Kingdom
Tel: +44 20 7173 1700
Fax: +44 20 7495 3082
E-mail: info@gatewaycomms.com
   
   
    Gateway Communications South Africa
 
Address: Building 12
Harrowdene Office Park
Western Service Road
Woodmead
Johannesburg
South Africa
Tel: +27 11 797 3300
Fax: +27 11 797 3363
E-mail: info@gatewaycomms.co.za
 
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